Shipping & Returns

Shipping

We charge a flat rate of $12.99 per order for postage Australia-wide, except for bulky items. 

Free postage on selected products.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

If you live outside the Metro regions of Australia, we will need to provide you with a custom shipping quote which will be additional to the current shipping charge on this product.

Returns

If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form (excluding baby cots, change tables and chest of drawers).

PLEASE NOTE: no exchanges or returns are offered for sale items, baby cots, change table and chest of drawers.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.